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FirstHealth of the Carolinas Installs
Pro Exchange’s SPAM Smacker

Health Care Network Expects to Save Nearly $37,430 each Year with New Anti-Spam Application

Fayetteville, GA
July 22, 2003
Pro Exchange?, an international company specializing in high-end messaging solutions, announced today FirstHealth of the Carolinas has implemented SPAM Smacker, its email security software. FirstHealth, a private, not-for-profit health care network serving 15 counties in the mid-Carolinas, recently contracted with Pro Exchange to help solve its escalating spam problem.

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FirstHealth has approximately 2,500 email users and receives an average of 27,344 total emails weekly. FirstHealth estimated it was losing thousands of dollars per month in decreased productivity due to spam. Pro Exchange worked with FirstHealth to identify key challenges pertaining to its specific health care business processes and based on its evaluation, developed a custom-designed version of SPAM Smacker.

SPAM Smacker Impact & Cost Savings
Within approximately one week of implementing SPAM Smacker, FirstHealth quickly realized that nearly 40% of all inbound emails were spam. Since installing SPAM Smacker, 1200 fewer inbound messages enter FirstHealth’s system each day, and require no backup, filtering, sorting, or deleting.

“We’re estimating that SPAM Smacker will save us 608 hours per year of non-productive time spent sorting through junk mail,” said Jon Campbell, Director of Network Services at FirstHealth. “SPAM Smacker will help substantially increase employee productivity, and we estimate it will save our company nearly $37,430 each year.”

About FirstHealth of the Carolinas
For more information about the not-for-profit health care network, visit http://www.firsthealth.org

About Pro Exchange
Headquartered in Fayetteville, Georgia, Pro Exchange is an international company that specializes in the development and deployment of collaborative, workflow, and knowledge-management solutions based on the Microsoft Exchange and Lotus Notes messaging platforms. For more information visit the website at www.theproexchange.com.

Media Contact:
Lorri-Ann Carter
CarterTodd & Associates, Inc.
803.779.4005 or la@cartertodd.com


	.: Providing a range of products to meet your needs
	FirstHealth of the Carolinas Installs Pro Exchange’s SPAM Smacker Health Care Network Expects to Save Nearly $37,430 each Year with New Anti-Spam Application Fayetteville, GA July 22, 2003 Pro Exchange?, an international company specializing in high-end messaging solutions, announced today FirstHealth of the Carolinas has implemented SPAM Smacker, its email security software. FirstHealth, a private, not-for-profit health care network serving 15 counties in the mid-Carolinas, recently contracted with Pro Exchange to help solve its escalating spam problem.	Products: » Spam Smacker
	FirstHealth has approximately 2,500 email users and receives an average of 27,344 total emails weekly. FirstHealth estimated it was losing thousands of dollars per month in decreased productivity due to spam. Pro Exchange worked with FirstHealth to identify key challenges pertaining to its specific health care business processes and based on its evaluation, developed a custom-designed version of SPAM Smacker. SPAM Smacker Impact & Cost Savings Within approximately one week of implementing SPAM Smacker, FirstHealth quickly realized that nearly 40% of all inbound emails were spam. Since installing SPAM Smacker, 1200 fewer inbound messages enter FirstHealth’s system each day, and require no backup, filtering, sorting, or deleting. “We’re estimating that SPAM Smacker will save us 608 hours per year of non-productive time spent sorting through junk mail,” said Jon Campbell, Director of Network Services at FirstHealth. “SPAM Smacker will help substantially increase employee productivity, and we estimate it will save our company nearly $37,430 each year.” About FirstHealth of the Carolinas For more information about the not-for-profit health care network, visit http://www.firsthealth.org About Pro Exchange Headquartered in Fayetteville, Georgia, Pro Exchange is an international company that specializes in the development and deployment of collaborative, workflow, and knowledge-management solutions based on the Microsoft Exchange and Lotus Notes messaging platforms. For more information visit the website at www.theproexchange.com. Media Contact: Lorri-Ann Carter CarterTodd & Associates, Inc. 803.779.4005 or la@cartertodd.com